Payment & Delivery
SHIPPING COST*
Deliveries in Germany
For a purchase value below € 50.00, we charge a flat shipping fee of € 6.90. For an order value of € 50.00 or more, we deliver free of shipping costs.
We also ship to packing stations and post offices.
International Deliveries
For packaging and international shipping we charge a flat shipping fee of € 15.90 per order.
From an order value of € 200.00 (EU countries) and more than € 800.00 (worldwide) we deliver free of shipping costs.
Cash on delivery shipments outside Germany are currently not possible.
Returns
According to the consumer rights directives of the EU, you bear the direct costs of returning the goods. For further information please contact our customer service.
Shipping service
Standard shipments are sent by DHL Paket or Warenpost.
In addition, we can send your package individually by UPS or GO! Express & Logistics on request.
DELIVERY TERMS
As far as in the respective offer no other period is indicated, the supply of the commodity takes place in the inland (Germany) within 1 - 3 days, with foreign supplies within 2 - 8 days after conclusion of a contract (with agreed upon pre-payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other agreements with you.
In this case, the delivery time is determined by the article with the longest delivery time that you have ordered.
In the case of self-collection, we will inform you by e-mail about the provision of the goods and the collection options. In this case, no shipping costs will be charged.
ACCEPTED PAYMENT METHODS
- PayPal / PayPal Express (accounting@roadieworks.com or paypal.me/Roadieworks)
- Klarna Pay later / Klarna Pay now
- Credit- and Debitcard
- SOFORT
- Giropay
- Apple Pay
- EPS
- iDEAL
- Billie
- Payment in advance by bank transfer
- Cash on delivery (plus cash on delivery fee 8,99 €)
-
Cash payment at pickup
... Further details on payment
Payment by invoice is only possible for authorities and public institutions. The invoice amount must be settled within 30 days when paying by invoice.
Our bank details:
Account holder: Roadie GmbH
IBAN: DE32 8705 0000 3511 0063 16
BIC: CHEKDE81XXX
Bank: Sparkasse Chemnitz
If you have any questions, please find our contact details here.
*inclusive legal value added tax